At Clatch Coffee, we take great care in crafting and packaging every order. Because our products are consumable goods, we do not offer standard returns or exchanges once an order has been delivered.
If there is an issue with your order, we’re here to help.
Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong product, contact us as soon as possible so we can review the issue and make it right.
To help us resolve the matter quickly, please include:
To report an issue with your order, simply visit our Contact page and provide the details of the problem. Our team will review your request and assist you as quickly as possible.
If a refund is approved after reviewing the issue, it will be processed back to your original payment method. Please note that banks and payment providers may require additional processing time before the refund appears in your account.
If you have any questions regarding your order, feel free to contact us anytime. We’re always happy to help.
Thank you for choosing Clatch Coffee.
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